Artwork - There are no art charges when professional, print-ready artwork is provided. When print ready artwork is not available we will work to get you want you need at the lowest cost possible
Screen Charges - Screen charges are $15 per color, per location for new art. For reorders, the cost drops to $12 per color, per location
Underlay - For dark-colored apparel, an underlay is required for the logo/design to show up properly. The underlay is charged like an additional color which carries an additional screen charge.
Digitizing - Before any design can be embroidered, it must be digitized. Once your logo is digitized, we keep it on file to use for any future orders. Digitizing charges start at $35 per logo
Garment Cost + Printing - The costs of your garment and printing are combined. Together this becomes the majority of the cost of your printed order. On many orders, this is the only charge on your invoice. This price varies with every garment style, order quantity, print locations, and the number of ink colors per location. Please contact us for a custom quote and feel free to send over your print-ready artwork if you have it
Plus-sized Garments - Every garment sized XXL or larger comes with an increased cost from our suppliers. Each garment style has a different price but is approximately an additional $2/ea.
Less than Minimum Quantity From Specialty Suppliers - We request a 48 quantities minimum when ordering specialty garments from specialty suppliers due to inbound freight shipping costs. In some cases, we're able to combine small orders with larger ones and eliminate this cost. In other situations, we must charge less than the minimum fee of $20 to recoup expensive shipping costs on small orders. Some customers add garments after we've ordered their blanks and then we need to place an additional garment order and pay for shipping twice. In these cases, there is also a less than minimum fee for the add-on garments
Typical turnaround times
Most orders will be shipped 15 business days (or sooner) from the time the artwork is approved and payment is received. Production times do vary by item. If you are crunched for time, be sure to let us know. We have the ability to produce items very quickly, if needed.
Additional charges will be incurred for rush service. Please talk with one of our sales representatives for details.
First time orders must be prepaid with credit card or check. Credit cards accepted: Mastercard, VISA, Amex or Discover. Terms are net 15 and 30 days with approved credit. Late payments will incur a finance charge of 1.5% per month on unpaid balance. If paying by check, be sure to allow time for it to clear before order is shipped. If you would like to be considered for credit terms please complete and return our credit application. There is a 3% fee when paying by credit card.
Due to the nature of our business, there are times when a small number of items in a run will print incorrectly or the apparel will be damaged. We do not charge for misprinted shirts that are brought to our attention immediately. If you have a complicated order and need an exact number of shirts, we recommend that you order a few extra.
Can I Cancel Or Change My Order?
You can cancel at any time prior to the order going into production subject to a cancellation charge plus the cost of artwork, screen and plates used prior to receipt or cancellation notification.
Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact your Customer Care Representative (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist you.
Looking for the lowest cost screenprinting possible?
Quantity, number of ink colors, and the number of locations are the main factors in determining your cost. Our biggest price breaks happen after 48+ shirts. The best way to keep costs down is to order items with a 1 color, 1 location print. Light color garments also help cut down on costs.
Looking for the lowest cost embroidery possible?
Quantity, number of locations, and the number of stitches per logo are the main factors in determining your cost.
Looking for the lowest cost promotional items possible?
Quantity is the main factor in determining your cost. One-color designs also help cut costs because they do not require as hefty of a setup charge.